Guarantees and Policies

Guarantees and Policies

Please read over our guarantees carefully, it is the owner’s responsibility to thoroughly understand our policies prior to his or her purchase of our lovebirds.

Lovebird Haven only sells high quality, healthy lovebirds to its customers.

-We guarantee that there is no inbreeding or double-clutching among our lovebirds.

-We guarantee that all of our lovebirds are in excellent health condition to the best of our knowledge at the time of sale. Most of our lovebird babies, if not all, are hand-tame and friendly with people, though no guarantee is made regarding its future behavior.

-We guarantee that we feed all of our hand-fed babies premium baby formula, and wean them off on high quality millets and seeds.

-There is no guarantee on the lovebird’s future personality, amiability, behavior, breeding abilities, and health after purchase.

-We not liable for any accidents or injuries that occur to the lovebird after it leaves our home as knowing how to properly handle your lovebird is strictly your responsibility.No guarantee is made on how well it will bond with you and/or your family and/or pets.There is no guarantee on how well the bird will acclimatize to your home, as that strictly varies depending on the condition of each home.

-If you have chosen the sexing service and the sex determination is inaccurate, we will fully refund the $10 fee.

To ensure maximum customer satisfaction, we have a 24 hour refund policy that only applies if your bird were to suddenly pass away within 24 hours of purchase.

In that case, it is mandatory that you provide us with a proof of cause of death from a professional, certified Avian veterinarian to prove that it was a health problem carried with the bird prior to purchase.
*We do not refund or exchange any lovebirds that pass away due to owner’s negligence and lack of proper care.*

 A replacement or partial refund is only considered in special circumstances.

 

 *Important*: Birds will not be refunded or replaced except in the circumstances mentioned above.

 *Important*: All deposits are non-refundable, but are deducted off the total re-homing fee of the bird when you make the purchase.

 All sales are final.

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